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Our Promise - No hidden charges.
Our Promise - No hidden charges.

Terms and Conditions

Definitions: 

 

‘Company’ 



 

Malridge Limited [Co Registration No GB 5551141] of Alex House, 260/8 Chapel Street, Salford, Manchester M3 5JZ. Malridge Ltd Unit E2, Halesfield 5, Telford. TF7 4QJ

‘Customer’ 
 
  Person, Organisation or Company who has accepted a Company Quotation
‘Goods’ 
  All products which are supplied by the Company.

 


Formation of Contract:

(A) 
No Order shall become binding upon the Company until it has been expressly accepted by the Company in writing or an invoice has been issued by the Company

(B)  The submission of an Order via this Website constitutes an offer to purchase pursuant to these conditions, on the part of the Customer.  No contract shall subsist between the Customer and the Company until the Company confirms an Order via E-mail to the Customer.

(C) 
Any Terms and Conditions, other than those contained in or to be implied by law into these Conditions shall be ineffective unless specifically agreed in writing by a Director of the Company.  No Employees of the Company have the authority to contract on behalf of the Company other than on the Terms and Conditions contained in this document.

Pricing and Product Information:

While the Company makes every effort to ensure that the Product Description Details offered on this Website are accurate, errors, omissions may occur.   The Company does not represent or warrant that the information made available via this Website is accurate, complete or current.  In particular, price and product availability information is subject to change without notice
 

All sizes and capacities are approximate.

On engraved goods, no responsibility can be taken by the Company for any mistakes made by the Customer when ordering goods.

All engraved products or layouts are in the discretion of our Expert Engravers.

Any descriptive specifications, drawings and particulars of weights and dimensions submitted or in connection with Order are deemed to be approximate unless specific tolerances are quoted.


Despatch and Delivery
 

a) Any delivery times stated in the confirmation of Order are estimates only and shall not and time shall not be of the essence of the contract.  In the event of the Company for any reason not being ready to make delivery within the time period specified the Company shall not be liable for any loss or damage whatsoever sustained by the Customer.



Defective Goods or Missing Goods
 

a)     
Notification of claim for defective or unsatisfactory goods or goods damaged in transit must be reported, in writing, fully explaining the reasons for the return of the goods, to the Company within 24 hours of receipt of goods otherwise the Customer is deemed to have accepted the goods as acceptable, satisfactory and fit for their purpose.

b)   In the event of alleged damaged, defective or unsatisfactory goods, such goods should be returned to the Company within 3 days and if proved to be defective because of faulty materials or workmanship, the Company shall at its sole discretion replace or correct such goods.  Defects in quantity or dimension in any delivery shall not be a cause for cancellation of the Order.

c)  The Customer must bear the cost of the return of the defective product.  In cases in which items have arrived in a damaged or imperfect condition, return carriage costs will be reimbursed.  Where possible the original packaging should be used to return the goods to:-
 

 

Malridge Ltd Unit E2, Halesfield 5, Telford. TF7 4QJ

 

d)   Goods which have been engraved cannot be returned, and will not be accepted by the Company unless the said item is faulty. 

Payment

Payment for goods and services provided by the Company shall be made in advance of despatch of the goods by way of credit card or by cheque, Bank Transfer or as agreed by the company or via the Website.  All goods shall remain the property of the Company until payment has been received in full.


Complaints

If you have had any problems with regard to the service we have provided, please, via our Website, E-mail us with details of your complaint.  Your complaint will be acknowledged within 4 working days and will be dealt with promptly.

Warranties and liabilities.

a)    The Company does not warrant in any way the suitability of goods for the purpose to which they are put.

b)    The Company warrants that the goods supplied shall comply with the specification if this has been agreed in writing.  In the absence of a written specification, the goods shall be of normal commercial quality.

c)     The Company’s liability in Contract and Tort for any loss or damage whatsoever arising from the goods supplied by the Company, whether or not caused by the Company’s negligence, shall be limited to the invoiced value of the goods except only that liability for death or personal injury as a result of the Company’s negligence may not be excluded or limited by any contract term.  In particular, the Company shall not be liable for any claim in respect of consequential loss which may be suffered by the customer.

Patent Copyright and Industrial Design.

The Customer shall fully indemnify the Company against any action arising from any alleged breach of Copyright or Patent or Industrial Design which results from the use of drawings or designs supplied by the Customer or carrying out the instructions of the Customer.

General

The Laws of England shall apply to this Contract.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
Malridge Ltd, Unit 0A, Kendall Business Park, Stafford Park 6, Telford, TF3 3AT.
Tel: 01952 293 890. Email: sales@malridge.com